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Customer Notice

As of Monday 3rd April 2023, One client may accompany their animal into the Practice whilst it is examined.

 

Please let us know when you arrive at the Practice.

 

Diolch / Many Thanks.

Avian Influenza Outbreak (Scotland)

An outbreak of Highly Pathogenic Avian Influenza H5N1 has been confirmed at a site in Aberdeenshire. Bird keepers in ALL areas should please remain vigilant and continue to follow mandatory biosecurity measures to prevent future outbreaks.

 

Although not in our immediate area, please note that the process below will be the same should a site be confirmed within the Wales catchment area, and our area in the future. To date, 8 cases have been confirmed in Wales.

 

APHA (Animal and Plant Health Agency) will need to identify all premises within a 10km Surveillance Zone (SZ) that keep poultry or captive birds (Pets included) so enhanced surveillance activities can be carried out within 30 days of an infected premises being confirmed.

 

Clients of Castle House Vets and other Practices who keep birds are encouraged to register them with APHA, even if you have less than 50 birds on site, your help is required in the control of avian influenza. The vital iinformation you provide will aid in the protection of your birds and those kept by others and support the resumption of normal conditions as soon as possible.

 

You can Email your contact details to surveillance@apha.gov.uk or phone them on 03300 416 589 (Monday-Friday during normal office hours).

 

For further information please visit gov.uk/birdflu .

  

Avian Influenza Prevention Zone

 

The Avian Influenza Prevention Zone housing measures for poultry and captive birds in England and Wales have now been lifted, but the Avian Influenza Prevention Zone mandatory biosecurity measures remain in place across Great Britain.

 

Housing measures will still apply if a premises is within a Protection Zone or Captive Bird (Monitoring) Control Zone.

 

Please ensure that the advanced mandatory biosecurity guidance is followed as the risk of avian influenza continues. More information is available on both the Welsh Government and UK Government websites.

 

 

Animal and Plant Health Agency (APHA)

Castle House Veterinary Practice, The Drovers, Adpar, Newcastle emlyn, SA38 9EJ.

To All Clients - Approach to COVID-19

We will be trying to maintain an efficient and coherent service as we enter the next stage of the virus outbreak, in accordance with the current guidance in Wales. We aim to be able to provide healthcare for our client's pets and livestock, and politely ask for your co-operation as well during this difficult time.

 

1. !! Please can all clients visiting the practice use the hand sanitisers provided.

 

2. !! On arrival please inform reception you are here and then wait in the car/vehicle if possible until your appointment time.

 

3. !! Please limit the consultation to one family member attending.

 

4. !! Please inform us if you are self-isolating BEFORE coming to the practice - further advice will be given, telephone advice may be more appropriate.

 

5. !! If you are self-isolating and require veterinary care please contact us to see how we can help.

 

 

!! Please place orders for repeat prescriptions and preventative parasite treatments prior to coming to the practice; please check your medicine supplies and ensure you have a suitable stock level.

 

!! Please order your farm drugs in advance where possible, and they will be ready to be picked up from reception. If you require veterinary advice please telephone the practice and a vet will return your call.

 

Thank you for your help and co-operation, we wish you all the best at this increasingly difficult time. 

Castle House Vets - Newcastle Emlyn

 

Castle House is a mixed animal Veterinary Practice situated in the Adpar area of the historic West Wales market town of Newcastle Emlyn. The practice offers treatment for a wide variety of large and small animals. All of our practitioners are fully qualified MRCVS veterinary surgeons, with both small animal expertise and livestock specialisation.



Ffôn /Phone:-   (01239) 710187

 

In case of emergency:

 

If your pet needs help urgently out of our business hours, please call the following telephone number:

 

EMERGENCY CALL SERVICE - 01239 710187

Opening Times

 

Mon - Fri  -  8:30am - 5:30pm


Sat  -  9:00am  -  1pm

 

                 

Surgery Times : Appointments Only

 

Mon - Fri  9:00am - 10:30am   and  1:30pm - 2:30pm

 

Sun - Emergency Calls (Out of Hours Service)

 

 

A place for animals

 

Pets are more than just animals at Castle House Veterinary Practice – they are our patients. Our range of services consists not only veterinary examinations. We are happy to advise you on any questions you may have on the best practice of keeping, caring for and feeding animals.



 

We have created as soothing an atmosphere as possible for both pets and owners at our practice. Our treatment rooms are fitted with state-of-the-art equipment and include an isolation ward for sick animals and a modern operating theatre. Be certain that we will do everything to help your pet receive the best possible treatment. This is something to which our whole team is committed.

 

 

Whether a dog, a cat, or a horse, our dedication and skill will provide the best treatment using cutting-edge methods, but not forgetting patience and a love of animals so that your pet recovers quickly. The right care is crucial. We shall be happy to advise you. If your pet needs help urgently out of hours, please refer to the emergency veterinary cover list.

How To Find Us : -

Castle House Veterinary Practice Ltd.

The Drovers

Adpar

Newcastle Emlyn

SA38 9EJ.

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© Castle House Veterinary Practice Ltd. , 2023.